Check out FAQs, forums, knowledgebase, Map Reporter, blogs, documentation, and responsive trouble ticket support.

Stephanie came to the NN4D as part of NAVTEQ's acquisition of Mapsolute. Based in Germany, Stephanie is responsible for technical writing, documentation, forum, and email support for Map Reporterand MapTP. Stephanie has a strong blend of technical acumen and documentation subject- matter expertise making her a valuable resource to our organization.

Stephanie received a BSc. in Computer Science from the University of Applied Sciences in Darmstadt, Germany, and a MSc. in Computer Science from a joint program at the University of Applied Sciences in Darmstadt and from the University of Wisconsin - Platteville. Additionally, she has studied Information and Documentation for two years.

Check out FAQs, forums, knowledgebase, Map Reporter, blogs, documentation, and responsive trouble ticket support.

Kristina made the transition to the partner and developer program team after spending time with NAVTEQ’s consumer group. Kristina provides marketing event support on a global basis for developer-targeted shows and events, including the NAVTEQ Global LBS Challenge, JavaOne, Symbian Smartphone and others.

Kristina’s experience working within the NAVTEQ sales organization has enabled her to take an immediate lead to ensure that NAVTEQ puts its best presence forward during events. Kristina’s background includes both bachelor’s and master’s degrees in history. She strongly believes that NN4D is totally awesome.

Support

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Development Support

NAVTEQ is excited to offer a robust suite of premium technical resources to support location-enabled application development. The NAVTEQ Network for Developers™ offers a host of technical materials and support to assist developers on a variety of dimensions. Developer support is provided by NAVTEQ's highly experienced and global Technical Consultancy Team, which is backed by Technical Customer Support (TCS) organization of NAVTEQ. Valuable material is being added all the time.

Current resources include:

Technical Support FAQs – Address the most commonly asked questions of NAVTEQ map data. Go to Technical Support FAQs.
Discussion Forums – Enables developers to view questions and answers on a variety of topics, and to post questions for discussion (registered developers only). Forum postings can be directed to other developers as well as NAVTEQ technical support engineers. Go to Forums.
Knowledge Base – Provides access to detailed documentation on NAVTEQ products and data formats, as well as solutions to technical issues. Go to Knowledge Base.
NAVTEQ Map Reporter™ process – Allows developers to report potential issues with NAVTEQ® map data. Go to Map Reporter™ process.

Additional geospatial development platform support is provided by Partner Zone companies Autodesk, deCarta and PTV for registered developers. In addition, you can also purchase NAVTEQ data clips for your specific needs from our Partner Zone reseller ADCi. Click here to access support provided by Autodesk deCarta and PTV, and map data reseller ADCi.