NAVTEQ Map Reporter™

NAVTEQ identifies changes to the road network through a variety of more than 80,000 sources – including the local knowledge of our field force and input from the more than 100 million uses of NAVTEQ maps everyday.

Additionally, our online Map Reporter tool enables clear and timely feedback from the people who use our maps. NAVTEQ investigates each map report in to identify needed changes to the NAVTEQ map. Many Map Reporter submissions prove to be about locations we already have in our map, but are not in the version of the map the consumer is using.

Implementing a map feedback channel is fast and easy. By using online marker tools to interact with the NAVTEQ map, users can pinpoint an exact location on the map and suggest updates or corrections.

  • Map Reporter guides its users through a five-step process for submitting feedback, while further instructions appear in pop-up boxes on-screen
  • Consumers choose from a list of feedback options, including: Address, Road and Road Feature, Point of Interest (POI), Traffic Restriction and other
  • The last step of Map Reporter is to enter an email address so that NAVTEQ's map organization can provide status notifications for each submission

Become a Map Reporter™ and your input may appear on leading devices, applications and navigation systems. You're feedback can help guide millions of travelers each day.

What needs to be included in a map report?

A standard map report needs to include the exact location on where the change occurs. Depending on the application and integration channel, this can be done by searching and marking with an interactive mapping component or by a device with a built-in GPS component reporting the location. Specific fields may be required for each category and brief description of the change request may also be necessary. The following feedback types are currently included:

  • Address
  • Road or road feature
  • Point of Interest (POI)
  • Traffic Restrictions
  • "Others" for all types not fitting these categories.

In addition, attachments, such as images or supporting evidence can be added to the submission, as well as details on the navigation system/application that has been used and an email address to receive the tracking number and status updates.